Director, Consulting Services and Digital Production
ROLE AND OBJECTIVES
The Director of Consulting Services and Digital Production is responsible for supporting the current team in the daily management of projects, mainly the company’s major projects. They are responsible for tracking deliverables, managing the budget, and handling customer requests. Recognized as a seasoned leader and communicator, they know how to mobilize their team to achieve the desired results. They are passionate about their clients’ challenges, and able to contribute both strategically and tactically.
Plan the production schedule and optimizes the use of resources to ensure scheduling targets and deadlines are met;
Supervise all the stages of execution for each project, while always having the project’s profitability in mind;
Assist the consulting team in budgeting and evaluating projects; update project management systems;
Analyse and guarantee each project’s profitability;
Coordinate and participate in planning meetings, brainstorming sessions, and client presentations;
Manage web projects for major clients;
Supervise and coordinate the consulting and production departments;
Assess employee performance and ensure continued development of their skills;
Ensure a healthy and dynamic work environment, based on participative management and continuous improvement.
TRAINING AND EXPERIENCE
At least 3 years of experience in a similar position;
Minimum 8 years experience in project management;
Excellent knowledge of the web development process;
Mastery of the MS-Office office suite;
Mastery of Office 365 software.
Mastery of Wrike (a major asset).
Knowledge of content management tools or platforms (CMS);
Great communication skills, both written and spoken, bilingualism (French-English) is required;
Impeccable customer service attitude;
Understands all aspects related to resource and project management ;
Identifies, communicates, and resolves any conflict related to deadlines, project teams, or project profitability;
Demonstrates dexterity in their interactions, adjusts their language to their counterpart, favors teamwork and inter-team cohesion;
Resourcefulness, autonomy, and multidisciplinary;
Team spirit, great sense of responsibility, priorities, and organization;
Understanding and knowledge of the concepts of project return and profitability;
Attention to detail and rigorous execution of their work;
Ability to work under pressure.
A career at MultipleMedia means working on effective and innovative digital projects, being part of a dynamic and stimulating team, and growing in a creative and pleasant environment. It also means getting solid experience working for competitive, large-scale clients. From the development of personalized CRMs to the redesign of websites to a host of SEM campaigns, MultipleMedia is surrounded by the best in the industry to carry out its projects.